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SXSW EDU 2019

Change Management Through Empathy

Change in school classrooms is hard. How do we overcome this resistance and ensure that implementations are successful? In this talk, we’ll describe how we can apply principles from Design Thinking and the Change Cycle to Change Management and provide a practical example of how to transform a traditional implementation to one that is more focused on Empathy.

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Takeaways

  1. Understand principles of Design Thinking and the Change Cycle
  2. Recognize the benefit of Empathy as part of a Change Management strategy
  3. How to transform a traditional implementation by aligning messaging/approach with the Change Cycle

Speakers

Organizer

Kenneth Tam, Executive Director of Personalized Learning and Assessment, Curriculum Associates

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