SXSW 2019
Navigating Business Overseas Like a Seasoned Pro
Description:
Success in global contexts requires businesspeople to recognize and respond to complex communication cues and cultural differences. John Doggett, Terry Kahler, and Deirdre Mendez will share their research and experience-based insights on intercultural business in an engaging discussion that involves audience input through online responses.
Mendez, Doggett, and Kahler focus on four key cultural orientations:
• Directness in communication
• Approaches to status and hierarchy
• Attitudes towards time management
• Interpersonal relations and team dynamics
The speakers will discuss how to recognize and manage culture-based tendencies and provide examples from a successful turnaround at Dell’s operation in Brazil. They will illustrate conceptual points with real-world examples.
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Takeaways
- Even well-intentioned generalizations about a culture or country can backfire badly. It is essential to understand how people think and feel.
- It is possible to balance management approaches across cultures so that goals are met while satisfying everyone’s need for feedback and direction.
- The audience will identify their own preferences for business interactions and see how those preferences compare with practices in other countries.
Speakers
- Deirdre Mendez, Associate Director, Center for Global Business, McCombs School of Business, The University of Texas at Austin
- John Doggett, Senior Lecturer, Senior Research Fellow, McCombs School of Business, The University of Texas at Austin
- Terry Kahler, Executive Coach, T. Kahler Coaching, LLC
Organizer
Deirdre Mendez, Associate Director, Center for Global Business, McCombs School of Business, The University of Texas at Austin
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