SXSW 2019
The Holy Grail of 2019: Social Media ROI
Description:
Since the early days of Facebook, Twitter, Instagram, Pinterest and all of the rest, the marketing world has been asking the same burning question literally year after year: how do we measure ROI for social? The first stab was a simple measure of comments, likes and shares. Next was content engagement rates, sentiment analysis and campaign performance. However, without a comprehensive social media evaluation method, brand marketers are almost certainly dumping good money after bad. As social media marketing quickly went from a “nice-to-have” to de rigueur, the marketing playbook needed to not only include social media strategy and tactics, but finally a robust ROI measurement vehicle as well.
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Takeaways
- What should marketers be measuring to determine a successful social strategy?
- How to define social media ROI – ensuring that marketer’s costs, time and effort are finally being optimized?
- What should marketers do in order to create a comprehensive social media evaluation method?
Speakers
- Sherry Wilcox, Social Media Strategy & Insights Director, The Social Element
Organizer
Kelly Yee, Marketing Manager, The Social Element
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