SXSW 2019

Empathetic Technology & the End of the Poker Face


Artificial intelligence, machine learning and radical advancements in sensor technology have moved us from an era of “one size fits most” to an era of customized, personalized technology experiences. Devices of the future will transcend cookie-cutter programming, interpreting our behavior and the signals of our bodies (voice, gaze, body language, pupil dilation, heart rate, body heat and more) to empathetically adapt and respond, enriching our interaction with the world around us. But what will the world be like when our technology knows more about us than we do, revealing our private, internal state? How will we cope with the loss of our “poker face”? Join Dolby’s Poppy Crum for a deep exploration of empathetic technology and how to design for the best interest of humanity.

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  1. How will our tech soon know more about our internal state (stress, health, emotions and more) than we do, putting an end to the “poker face?"
  2. How can we leverage internal state data to personalize & optimize technology response, without compromising individuals & their right to privacy?
  3. What is empathetic technology? Can it drive our evolution and improve our interactions with the world while honoring individual rights & privacy?



Leigh Durst, CEO / Consultant, Live Path / IEEE

Meta Information:

  • Event: SXSW
  • Format: Solo
  • Track: Intelligent Future
  • Track 2
  • Level: Intermediate

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