SXSW 2025

How to “Future Proof” Marketing with People, Not Tech

Description:

Many tout "Future-Proof Marketing" – GenAI, digital twins and hyper-targeting – as the next great hope for the industry. But these technologies are not the solution, they’re the tools. In the race to innovate and be “cutting edge” it's easy to lose sight of what’s at the center of every product or service offered: people. We’ve got to listen, understand and reward those who are buying, selling and using our products and services. Because true success, whether today or on Mars Substation #88 in 3025, relies more on understanding and empathizing with people than implementing the right tech.


Related Media


Takeaways

  1. Tech is a tool, not a cure-all. The next shiny object is nice, but if it doesn’t connect with our users, it's a waste of time and money.
  2. CMOs are people. So are business leaders. (We know, shocking). Whether you're selling B2B or B2C or B2X2Y, focus on the person, not the P&L.
  3. Empathy fuels creativity. The more you understand someone, the more you can creatively solve their problems and deliver meaningful solutions.

Speakers

  • Jess Monsey, Executive Coach, Brand and Advertising Consultant. Previously MD of Weiden+Kennedy, Portland and President of 72&Sunny, NY., Detect Magic
  • Jennie Moore, VP Group Creative Director, WongDoody

Organizer

Kristina King, PR Director, WONGDOODY


Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Advertising & Brand Experience
  • Track 2
  • Level: Intermediate


Add Comments

comments powered by Disqus

SXSW reserves the right to restrict access to or availability of comments related to PanelPicker proposals that it considers objectionable.