SXSW 2025
The Investment Opportunity in Trust and Safety
Description:
Trust and Safety (T&S) work is often seen as a cost center rather than a company growth lever. However, recent research provides a comprehensive business case for investing in T&S. This panel will discuss the total and serviceable addressable market, vendor landscape, and investment activity to illustrate T&S as a distinct industry that manages the sociotechnical risks associated with user—and AI–generated content and services.
Other Resources / Information
Takeaways
- Trust and Safety solutions can help companies be profitable
- Regulation and media scrutiny are driving these opportunities
- A new Trust and Safety vendor landscape is rapidly emerging
Speakers
- Katie Harbath, CEO, Anchor Change
- Sofia Arimany, Director, Duco Experts
- Eli Sugarman, Senior Fellow, Special Competitive Studies Project
- Shu Dar Yao, Founder/Managing Partner, Lucid Capitalism
Organizer
Katie Harbath, CEO, Anchor Change
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