SXSW 2025

Building Real Community (That's Worth Paying For)

Description:

What builds community? It's such a buzzword, and everybody *thinks* they have it - but there is no community without a sense of purpose, belonging, and shared goals. If you can provide that to your users it will create something larger than just a transactional relationship - it will create loyalty, kinship, and the basis for a long-standing connection, reinforced by the bonds between your users. (It also creates trust, which you should be very careful not to abuse.) Community done right can foster real friendships, provide real support, spark real results - and create real value.


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Takeaways

  1. What are some ways to retain current community members and attract new ones (and even better, to incentivize current members to recruit new ones)?
  2. What are the best platforms to support engagement with (and between) members, keep content organized and accessible, and facilitate monetization?
  3. As a community leader, how do you authentically meet the needs of your community members (while maintaining boundaries and avoiding burnout)?

Speakers


Organizer

Rachel Sklar, Founder, Inner Circle


Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Culture
  • Track 2
  • Level: Intermediate


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