SXSW 2023

Community as a Service (CaaS)

Description:

Join James Chapman, CEO at Plain Sight and Jeanine Suah, X in Residence at Brex and Founding Partner at Rezilyent Capital for an insightful discussion around the industry of CaaS - Community as a Service.

Topics include:
- What is Community and how do you build it
- How to leverage Community as currency in go-to-market and growth strategies
- How to measure Return on Engagement
- Building sustainable business models around community

Participants will walk away with lessons learned, suggested reading material, recommended resources, and a private invitation to a special event hosted by Brex and Plain Sight. This will be a conversation you don't want to miss.


Other Resources / Information


Takeaways

  1. What is Return on Engagement? The quantitative/qualitative payback you expect on an investment of connecting through media, events, and interactions.
  2. Why ROE is valuable, how do you measure it, and why more startups should consider this metric when leveraging Community as GTM & growth strategies?
  3. How does Community translate to brand loyalty? And how it can be deemed a competitive advantage in events like economic downturns, and media scandals

Speakers


Organizer

James Chapman, CEO, Plain Sight


Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Tech Industry
  • Track 2
  • Level: Advanced


Add Comments

comments powered by Disqus

SXSW reserves the right to restrict access to or availability of comments related to PanelPicker proposals that it considers objectionable.