SXSW 2023

Igniting Trust & Spurring Innovation in Government

Description:

Governments face ever-changing circumstances, priorities and needs. Yet, history is littered with failed attempts at promising innovative solutions. Innovations succeed not because a single person can champion an idea, but because many people —a network of people— trust that an innovation will help to accomplish a broader mission. Success of an innovation is not just a magical idea, it takes trusting an idea enough to give it resources, enough to risk careers advocating for it, and enough to adopt it. When a network of people trusts a similar vision, they rally together to bring an innovation to fruition. While this chain of trust is needed for a single innovation, it can be scaled as an agency-wide innovation vision to help sustain development and instill trust among innovators over time.


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Takeaways

  1. One can’t conceive, prototype and scale an idea in a vacuum. Innovations need trust – from leadership, workforce, and peer networks – to succeed
  2. As an innovation gains momentum, the types of trust required will evolve as one needs support, resources, prototyping space, buy-in or adoption
  3. Workforce-driven innovations and off-the-shelf solutions operate differently. Both need supportive and trusting networks within government agencies

Speakers


Organizer

Kelley Lane, Senior Government Innovation Consultant, Deloitte Consulting


Meta Information:

  • Event: SXSW
  • Format: Panel
  • Track: Civic Engagement
  • Track 2
  • Level: Beginner


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