Future-Proof Higher Ed: Serving New Demographics


Higher education is facing significant uncertainty during the COVID-19 pandemic as learners are increasingly questioning its value, leading to national enrollment declines. Forward-thinking institutions must reimagine their approach to fit the needs and goals of an increasingly diverse set of learners. This session will discuss how several institutions have come together to reorient their practices, put learners first and meet the demands of a rapidly changing world.

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  1. Understand why it is crucial for higher education institutions to put learners first in their policies, practices and operations
  2. Understand the ten principles that characterize a learners-first approach at colleges and universities
  3. Learn how to apply the principles to truly put learners first and better serve diverse learner populations



Jenn Hatfield, Senior Associate, Whiteboard Advisors

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