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SXSW 2020

Why Robots Can’t Replace HR

While the rise of automation and AI are transforming industries and creating a wealth of new opportunities in business, the negative effects on the workplace are tangible—in the fight to become more efficient, companies are often losing sight of the human element, making it harder to create meaningful experiences between people at work. What organizations need is a unified and integrated HR experience—using data to validate and measure programs while still encouraging employees to make real connections with one another. In this panel, three leaders who’ve built inclusive, culture-focused workplaces will discuss how data has radically impacted the HR landscape, debate which interpersonal skills will become most essential, and share strategies to help balance technology and humanity at work.

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  1. Will machines and data be able to provide value to HR tasks?
  2. What are the most critical steps HR leaders can take to create a more connected workplace in this daunting age of AI and automation?
  3. Will soft skills become more important in the workplace as society continues to become more data-driven?



Abrisham Khosravyani, Associate, cred.

Meta Information:

  • Event: SXSW
  • Format: Panel
  • Track: Workplace
  • Level: Intermediate
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