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SXSW 2020

The PropTech That Apartment Renters Have to Have

Today’s apartment dwellers’ expectations of home are changing as tech, sustainability, health and mobility become more important. What kinds of features and amenities do they like, love or care less about? We’ve got the answers.
In this session, innovation leaders from the apartment industry will discuss the results of an exclusive survey of more than 372,000 apartment renters—the most exhaustive dataset ever—to identify the different features, perks, services and technologies that matter most. These experts will also share the strategies and tools being applied to balance consumer expectations with the realities of building an inclusive and accessible residential community. From how they feel about coliving and facial recognition to smart locks and virtual tours, we’ll cover it all.

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  1. Access first-hand new consumer research about the inclinations and motivations of today’s apartment resident about everything from smart home techno
  2. Learn how apartment property owners and managers are thinking about property technology innovations and services as an ecosystem, more than amenities
  3. Get key insights into how property investors prioritize innovation and technology to create intelligent communities that support resident experience


  • Sarah Yaussi, Vice President, Business Strategy, NMHC
  • Rick Haughey, Vice President, Indudstry Technology Initiatives, NMHC
  • Khushbu Sikaria, Vice President, Innovation & Product Development, Bozzuto Group
  • Laure Thibodeau, Senior Regional Property Manger, LMC, a Lennar Company


Alison Johnson, Director of Programming, NMHC

Meta Information:

  • Event: SXSW
  • Format: Panel
  • Track: Tech Industry & Enterprise
  • Level: Intermediate
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