SXSW 2020

Designing Adaptability into the Organization


Most organizations today exist in a state of constant disruption. In response, many are asking how to design their organization to be more agile and adaptable so that they can better compete in this new world of work. Join David Mallon, Chief Analyst at Bersin, Deloitte Consulting LLP as he highlights findings from Bersin’s latest organization design research, including how business leaders are turning inward to look for points of differentiation, re-imagining the fundamental structures, decision-making & governance processes, and talent & workforce models that define how their organizations operate. Some are even reassessing how their organizations' entire ecosystem—including the customer base, stakeholders, and workforce—can better influence outcomes and achieve business objectives.

Other Resources / Information


  1. How should businesses approach organization design in a digital age?
  2. What organization design levers are most predictive of increasing an organization's ability to adapt?
  3. How to shift mindset from changing only when pain of misalignment is too great to bear to adopting daily practices enabling ongoing fluxing & agility?



David Mallon, Chief Analyst, Bersin, Deloitte Consulting LLP

Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Workplace
  • Track 2
  • Level: Advanced

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