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SXSW 2018

Why We Love Civic Design and You Should Too!

We believe the most important design challenge we face today is improving citizens' interactions with their government, and we hope to convince you to join us in this quest! In this session, we’ll explore the most interesting public-sector design opportunities out there, along with what we learned working with one of the biggest health care exchanges in the nation. Attendees will leave this talk inspired to get involved, with strategies to break into public-sector design and have maximum impact.

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  1. Why is design needed to improve our interactions with the government?
  2. What are strategies to get involved with and be successful in this notoriously difficult space?
  3. What inspiration can we draw from others working to drive positive impact through creative thinking in this space?


  • Kenzie Haynes, Interaction Design Lead, Fjord
  • Ben Leffler, Sr. Content Designer , Fjord


Kenzie Haynes, Interaction Design Lead, Fjord

Meta Information:

  • Event: SXSW
  • Format: Dual
  • Track: Government
  • Track 2
  • Level: Intermediate
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