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SXSW 2018

Finding Design in the Criminal Justice System

Prosecutor Kelsey McKay realized that strangulation was not being taken seriously enough by first responders or victims; resulting trauma can cause death days or weeks later. To help convict strangulation perpetrators at trial, McKay created a field investigation tool that resulted in a 36% increase in filed offenses in just one year. This talk will explore how law enforcement agencies can replicate this success, and how designers can apply design research at government-sized scale.

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  1. Why is design thinking an effective strategy for driving outcomes in the criminal justice system?
  2. How can law enforcement agencies replicate the success of McKay’s case study in their own jurisdictions?
  3. What can designers learn from McKay’s case study of applying design research techniques at government-sized scale?



Ryan Menefee, Sr Strategist, frog design

Meta Information:

  • Event: SXSW
  • Format: Dual
  • Track: Government
  • Track 2
  • Level: Beginner
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