From punch cards to keyboards to graphical user interfaces to voice-enabled devices, the evolution of computing is now ushering into a conversational era.
Every conversation is a function, every function is a bot, every bot in backend is a micro-service. The session aims at setting up a profit formula to engineer digital platforms that are COGNITIVE, CONTEXTUAL and CONVERSATIONAL to enable a truly conversational social enterprise.
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- Mohan Krishnaraj, Global Head, LITEHOUSE (Experience Design Group), HARMAN INTERNATIONAL
Mohan Krishnaraj, Global Head - Litehouse (The Experience Design Group), HARMAN Connected Services