SXSW Interactive 2016

Comments Are Terrible - But They Don't Have To Be


Interacting with readers is important. But your comment sections are a troll-filled cesspool. What’s a publisher to do? Think more strategically, we say — and we can help you do it.

In this interactive session, leaders from The Coral Project and the Engaging News Project will give you tips on improving your interactive spaces — comments and beyond — based on the latest research. They’ll also solicit your questions and feedback, a dialogue that will help guide the Engaging News Project’s research and The Coral Project’s open-source software development.

Additional Supporting Materials


  1. What is wrong with comment sections today?
  2. Does every news website and blog need a comment section?
  3. How can news organizations creatively engage audiences in comment sections and beyond?



Katie Steiner, Communication Asst, Engaging News Project

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