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The End of Trolls? New Ideas of Online Identity

When are anonymous users good? When are they bad? What are the effective ways of dealing with trolls, and what can we reasonably expect from online communities?

Facebook, Quora, Twitter, Google+, Gawker and others have widely different policies about how to certify users, whether to allow anonymous users, and how strictly to enforce identity. How does this affect the communities that congregate in these different channels?

In this conversation, we will discuss the changing notions and expectations of online identity, how websites make tradeoffs between user identity and robust conversation, and how do services like and FullContact impact users' use of handles and alternate identities?




Jamie Beckland, Digital and Social Media Strategist, Janrain

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