SXSW 2024
An Integrity Playbook for Startups
Description:
Over years of striving to rein in harms on their platforms, big tech companies like Meta and Youtube have built large teams and playbooks to deal with common harms and respond to new threats. Yet startups often face trust and safety challenges before they have the resources and know-how to address them. How should founders and early employees approach emerging integrity problems, and what lessons from large platforms can be applied from the start? Our panel brings together integrity experts and founders at new social platforms to discuss best practices for building “MVP” integrity defenses.
Additional Supporting Materials
Takeaways
- Anticipate the types of harms you’re likely to see based on your platform’s characteristics and develop mitigations upfront.
- Thoughtful platform design to reduce incentives for bad behavior is more effective than just combating bad behavior after-the-fact.
- Investing in integrity doesn’t mean sacrificing growth. Set yourself up for long-term success by building with integrity in mind from the start.
Speakers
- Antonia Woodford, Member and Visiting Fellow, Integrity Institute
- Sarah Oh, Founding Team, Trust & Safety, T2
- Shug Ghosh, Founding Fellow, Integrity Institute
- Michael Dworsky, CEO, Cove
Organizer
Antonia Woodford, Member & Visiting Fellow, The Integrity Institute
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