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SXSW 2022

Communal Computing's Problems

Home assistants and smart displays are being sold in record numbers, but they are built wrong. They are designed with one person in mind: the owner. These technologies need to fit into the communal spaces where they are placed, like homes and offices. If they don’t fit, they will be unplugged and put away due to lack of trust.

In this panel, we will discuss the history of the single user model, key problems, and ways to get it right when building these devices. The topic spans technology's impact on identity, privacy, security, experience, and ownership.

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Additional Supporting Materials


  1. Understanding of key problems for communal devices
  2. Actions to take when building devices for everyone who has access
  3. Future of communal computing in the home and office


  • Chris Butler, Assistant Vice President, Global Head of Product Operations, Cognizant


Chris Butler, Assistant Vice President, Global Head Of Product Operations, Cognizant

Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Tech Industry
  • Track 2 Design
  • Level: Intermediate
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