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Your Outsourcer’s Outsourcer will be a Robot

The world isn’t flat yet. But as it gets flatter, internationally-distributed teams are becoming pervasive in today’s workforce in nearly every industry from clothing to customer service & from technology to teaching. This threatening reality gets even more complex when we consider that we are also already competing with robotics in most physical-labor industries. What you probably don’t realize is that *whole jobs* don’t become automated or distributed. *Fragments* of jobs become automated or distributed & they do this in very predictable ways. We’ll discuss how the work that every one of us does can be broken up into fragments. We’ll cover the Hierarchy of Work. This Maslovian-esque pyramid illustrates that the work we do is actually a collection of hierarchically-related tasks. We can use this to predict which fragments will be snatched up by the rapidly emerging international & robotic workforces. Don’t worry. You get to keep 20% of your job & we’ll tell you which 20%.

Additional Supporting Materials


  1. What is the Hierarchy of Work and why should we care?
  2. What jobs will be next? As outsourcing to emerging international markets and robotic automation both continue to proliferate, where are they headed next?
  3. Is my job safe?
  4. Can we stop it? What will happen if we resist the advancement of the emerging international market workforce or robotic automation?
  5. What should we do? How can we ensure that our career path is long & prosperous in spite of robotic automation, artificial intelligence, & rapidly emerging international competition?



Dan Chuparkoff, Director of Product, TMP Worldwide (formerly

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