SXSW 2020

Digital Assistants: Helping Those who Need it Most

Description:

Many people enjoy interacting with voice user interfaces, but have you stopped to think about the impact they have on people who may need them the most? For the 1.3 billion people around the world with disabilities, digital assistants can make a real impact on their daily lives. They can assist people who are visually impaired, or who have mobility issues. For people who suffer from memory loss, digital assistants can provide information without judgement. Learn how digital assistants are being used in the world today, and how to make them succeed by following conversation design best practices.


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Takeaways

  1. The impacts digital assistants can have on disabled communities.
  2. Best practices for conversation design.
  3. Ways voice and digital assistants can be incorporated in products in order to make them more accessible.

Speakers

  • Cathy Pearl, Head of Conversation Design Outreach, Google
  • Kiran Kaja, Search, Assistant & News Accessibility Lead, Google

Organizer

Taylor Anderson, Account Manager, The Bulleit Group


Meta Information:

  • Event: SXSW
  • Format: Presentation
  • Track: Fantastic Future
  • Track 2
  • Level: Beginner


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