Too many people believe their design research method is the only correct one. So who's right? In this provocative panel, Jared Spool, Joshua Porter, and Robert Hoekman, Jr., unite for a compelling debate on design research methods to explore what works, what doesn't, and why it makes a huge difference.
Questions Answered:
What research methods are typically used?
What are potential problems with user research?
What is Activity-Centered Design?
What are potential problems with avoiding user research?
How do the best web teams inform their designs?
Are there examples of successes with each research approach?
What things have been designed well without user research?