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Title:

Clients Are Stupid..?

Your vote:
Yes No
Organizer:
Paul Boag, Boagworld
Description:
Why do clients seemingly make idiotic decisions? How come they fail to ‘get it’? Learn how to improve communication with your clients and enhance your working relationship. Be more successful at pitching ideas, getting design sign off and ensuring projects stay on track. Don’t let your projects become a battleground.
Questions
Answered:
  1. How can I be more successful when pitching to a client?
  2. Are there ways to avoid design by committee?
  3. Why do my projects always seem to suffer from scope creep?
  4. How do I overcome internal politics?
  5. What should I do when a client wants something ridiculous?
  6. When is it time to walk away?
  7. How can I best present and justify my design work?
  8. How should I deal with conflict over payment?
  9. How can I encourage repeat business?
  10. How do I better communicate with management?
Level:
Intermediate
Category:
Business / Entrepreneurial
Type:
Dual
Event:
SXSW Interactive 2009
Paul Boag
on 8/8/08
Hey all,
a bit more background on our talk. The talk will be done by myself and my colleague Marcus Lillington. Both of us present the longest running web design podcast over at Boagworld.com. If you haven't heard of it then check it out.

The presentation will be light hearted (we don't really think clients are stupid) and yet we should cover some valuable stuff. Hopefully we will answer some important questions such as...

1.How can I be more successful when pitching to a client?
2.Are there ways to avoid design by committee?
3.Why do my projects always seem to suffer from scope creep?
4.How do I overcome internal politics?
5.What should I do when a client wants something ridiculous?
6.When is it time to walk away?
7.How can I best present and justify my design work?
8.How should I deal with conflict over payment?
9.How can I encourage repeat business?
10. How do I better communicate with management?

Hope that helps.


Eddie Moya
on 11/8/08
I selfishly want to hear this. I and my partner have had the unfortunate displeasure of dealing with 'stupid' clients exclusively. I think we should include a patience package as part of our work. The dumber you are, the more the more upscale a 'patience package' you will need - what do you think?
John McFarlane
on 11/8/08
Coming from someone new to web design and client interaction, this talk will give me valuable insight into what to expect. How to deal with certain scenarios and how better to present and communicate my project ideas.
Troy Oltmanns
on 11/8/08
Yes yes we want to work on client communications!
Mark Snape
on 12/8/08
This should be essential viewing for small design houses moving up from working on projects for single decision maker owner managers into larger corporate accounts where there are different motivations across the personalities you must deal with to ensure a successful project.
Elliott Cost
on 14/8/08
This should be very good! I really hope you guys get to go to SXSW.
Muhammad Haris
on 17/8/08
Paul Boag and Marcus Lillington are the only people I REALLY like listening to. I recommend them.
Martin Byrne
on 17/8/08
I get through long hours of cycle training listening to these guys. I love their podcast and this topic gets me shouting :) Clients are dumb, but why? What about when we leave the office and become clients, are we stupid then?
Derek Etnyre
on 19/8/08
I'm a consultant and run into clients with varied levels of web-site-know-how. I'm interested in listening to Paul and Markus's take on stupid people. I like to call them "Ass Clowns".
Richard Kenyon
on 25/8/08
These guys are great! I listen to their podcasts every week at work and would attend SXSW just to meet these guys!
chris longridge
on 29/8/08
Go on Marcus!
Mark Kirby
on 29/8/08
Hope Marcus makes it! I'd be there for this one for sure, good luck.
Julio Feliciano
on 29/8/08
Sounds like a great panel...go marcus go
Jiri Mocicka
on 31/8/08
Go on guys it looks like a really good lines of speeches.

andrew kinsey
on 2/9/08
come on marcus...wait no i want paul come on paul....


can we have both?
sunrise air jordan
on 23/12/08
Very helpful, thanks!!
last minute kreta
on 15/5/09
5 stars for a great idea.
last minute
on 18/5/09
Interesting, you have my vote.
Nike Dunks
on 9/8/09
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Convert MTS Files
on 27/10/09
This would be a great asset to your programming schedule!
cialis online
on 30/10/09
This should be very good! I really hope you guys get to go to SXSW.
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Developed for SXSW by Lindsey Simon