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Link to this page-
How to Be a Productive ERT
- Your vote:
- Yes No
- Organizer:
- Description:
- For many small-yet-growing companies, the need for an IT person (or "Emergency Response Technician" - ERT) often falls on the shoulders of one employee who primarily has non-IT duties. This presentation will offer valuable tips and philosophies to improve the productivity, prioritization and sanity of that often-overwhelmed individual.
- Questions
Answered: -
- What is an ERT (Emergency Response Technician), and are you one?
- You're overwhelmed as it is. How can you still be productive and still handle IT-related tasks?
- What pointers can you get to help you prioritize your IT tasks with your primary duties?
- Meltdown! Can you handle IT disasters without ignoring your primary duties?
- How can you prepare for and help prevent IT disasters?
- How can you work-in a regular IT routine along with your normal duties?
- Are there any off-the-shelf tools you can use to help prioritize, organize and resolve IT issues?
- How can you prepare for and prevent your IT instructions/policies from being ignored?
- How can you determine whether or not you're ready to hire a part/full-time IT person?
- Your company is ready to finally hire a part/full-time IT person! Where do you go from here?
- Level:
- Advanced
- Category:
- Other
- Type:
- Solo
- Event:
- SXSW Interactive 2009
Developed for SXSW by Lindsey Simon