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Everything in Moderation, Socializing in Excess

Event SXSW Interactive 2009
Format Panel
Organizer Rebecca Newton Mind Candy Inc.
Description As an online community grows, how do we avoid the inevitable fate of herding cats for a living rather than building a strong, vibrant community? This panel will discuss and debate best and worst practices, legal and technical implications, and corporate versus community needs with respect to online community moderation.
Questions
Answered
  1. What constitutes a manageable community size?
  2. Which industry tools stand up to the job?
  3. Post- or Pre- moderation?
  4. What are the legal issues involved in online communities?
  5. How do we balance corporate desires versus ethical obligations to the community?
  6. Who makes the rules?
  7. When, how and for how long do you suspend users?
  8. Who moderates the Moderators?
  9. What about kids communities (under 13s and COPPA)?
  10. Who’s done it really well and what made them successful?
Level Advanced
Category Community / Social Networks