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Remote UX Research

Event Interactive 2011
Format Panel
Organizer Cyd Harrell – Bolt | Peters
Description The secret and unpublicized force behind her co-workers' recently completed book, Remote Research, this panel will tell you all the secrets the authors were too scared to put in the book. Then the authors can do their best to defend themselves, since they'll be on the panel, too. As the publishers of http://remoteusability.com, Cyd, Nate, and Brynn can tell you what the latest UX research tools are and how to use them. This can help designers and developers do better research. Remote user experience studies allow you to recruit subjects quickly, cheaply, and immediately, and give you the opportunity to observe users as they behave naturally in their own environment. The panel will cover recent examples from Habbo games, Intuit, and Sony and give people an idea how to design and conduct remote research studies, top to bottom, with little more than a laptop. Actually, nothing more.
Questions
Answered
  1. Who cares about UX or design research again?
  2. What's wrong with doing user research in-person?
  3. When can remote research help an agile process?
  4. Where is remote research appropriate vs. in-person?
  5. Why do I even need research when I've got sick designers? The sickest. Seriously.
Level Advanced
Category User Experience
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