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Critical Thinking for UX Designers (Or Anyone, Really)

Event Interactive 2011
Format Dual
Organizer Russ Unger Happy Cog
Description Alternate Title: Critical Thinking for UX Designers (or anyone, really) Proposed Session Description Love creative problem solving, but need something more practical— something specific to User Experience? Russ and Stephen will share with you the exercises they use to solve the REAL problems. You'll flex your critical thinking muscle through a series of jumpstarter activities. Even better, attendees will be encouraged to participate, if not embarrass themselves in front of a room full of their peers as they challenge themselves to see past the first, obvious—and often incorrect—answers, and start to flip problems on their heads to see solutions from a different view. Session Takeaway * Gain a better understanding of what critical thinking is, why it is important in the world of User Experience Design * Identify ways to evaluate the visual and verbal messages in your work * Spot artificial constraints to focus on the root problem(s). * View problems from a different perspective and remove yourself as a consumer/user. * Learn how reframing problems can lead to radically different solutions. * Dissect problems to uncover solutions you may have previously overlooked.
Questions
Answered
  1. In an age of less talk and more action, why should we even care about critical thinking skills?
  2. Are there any practical exercises we can make a part of my work routine?
  3. How can constraints to unlock new ideas? And how do we separate legitimate constraints from perceived ones?
  4. What tricks are there for looking at a design problem from dozens of different perspectives?
  5. How does "reframing" the problem reveal new ideas, and how do we go about "framing" the problem to be solved?
Level Intermediate
Category User Experience
Tags Critical Thinking, design thinking, Problem Solving