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Behind the Scenes of Online Communities

Event Interactive 2011
Format Panel
Organizer Ben Brown XOXCO
Description Join real people who run real communities to learn what it's like to run a site with thousands or millions of members. Building a loyal community is a key component to the success of your website, whether you're running a content site, a web application, or something in-between. They may not have a voice on your site yet, but the community is out there, talking amongst themselves. We will discuss the practical realities of opening the doors of your website to member participation - how, when, and why. When "users" become "members," you are sharing the ownership and management responsibilities of the site with them. Your most loyal members will be with you on launch day, they'll help you through redesigns, and they'll mourn the passing of each feature that doesn't quite make it out of beta. We will discuss the risks and rewards your community will bring.
Questions
Answered
  1. When should you open your site's doors to members?
  2. How do you set and enforce guidelines for your members?
  3. What kind of features does your need community need?
  4. How do you boot up a new community and get people to use it?
  5. What do you do when your best users are also your worst users?
Level Beginner
Category Community / Online Community
Tags community