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Title:

Community & Social Media Metrics: Track These

Your vote:
Yes No
Organizer:
Bill Johnston, Forum One Networks
Description:
Bill Johnston, Chief Community Officer for Forum One, will present and then lead a discussion about best practices with community & social media metrics and reporting, based on 4 years of ongoing research and data from thousands of participants on the topic. This session will dive deep into the topic of online community and social media metrics and reporting to explore: • The role of community strategy in shaping reports • Specific data sets that should be included in community and social media reports • The limitations of native community and social media platform reporting • Report design, distribution and frequency • Stakeholder satisfaction with current community and social media reports
Questions
Answered:
  1. What are the community and social media metrics being tracked by organizations?
  2. What metrics are reported, and what do examples of the report look like?
  3. What is the current level stakeholder satisfaction with metrics reports?
  4. Tips for collecting and reporting community and social media metrics
  5. How do you quantifying and qualifying value (ROI)?
  6. How do you combine hosted online community and extended social media data together into a usable report?
  7. How do you avoid metrics and reporting disasters?
  8. Desired metrics that are currently unavailable?
Level:
Intermediate
Category:
Blogging, Business / Entrepreneurial / Monetization, Community / Online Community, Social Networking
Type:
Solo
Event:
Interactive 2010
Rich Reader
on 26/8/09
How well do the metrics capture the pulse of visitors and members?
How does the management employ the metrics to achieve greater appeal to prospectives and to raise the level of engagement all around?
How do the metrics raise the directorial awareness of the community's actual and potential value?
Rebecca Newton
on 26/8/09
I'm thrilled to see this panel submission Bill. Forum One (you) do invaluable work in this area. Metrics are part of the backbone in the OC business. We can't really grow or do proper business w/out them. This will be a "must not miss" on my SWXSWi list.
Patrick O'Keefe
on 27/8/09
:) Good luck, Bill!
Bryan Person
on 1/9/09
Good proposed season, Bill. As we talked about at the Online Community Roundtable in San Jose last week, insufficient/incomplete metrics and poor research still plague many online communities today. Hope this one gets through. It has my vote!
Jason Cooper
on 3/9/09
There a few ROI/Community panels floating, but this is the one I'll actually attend. Bill know's his stuff and as a (recovering) stats junkie, I'd love to hear what numbers pack the most punch.
Annie Lynsen
on 4/9/09
Bill's a great speaker and this topic is very interesting. He knows his stuff and this panel would answer a perpetual question in the online community sphere: ROI.
blu ray ripper
on 13/11/09
how is this possible?
anunturi gratuite
on 18/11/09
good topic.
MOD Converter
on 29/11/09
I will be
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