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Title:

Does My Sh*t-Talking Really Help Your Brand?

Your vote:
Yes No
Organizer:
Ivan Askwith, Big Spaceship
Description:
We’ve heard that “all press is good press.” But during SXSW 2009, several panels provoked heated audience debates over a new variation: is social marketing successful if people talk about it? Controversial campaigns such as Whopper Sacrifice warrant a discussion about what really makes social media successful… and what doesn’t.
Questions
Answered:
  1. How do we gauge the success of social marketing/branding beyond traditional metrics?
  2. Does awareness/discussion prove that a campaign was successful?
  3. How does negative discussion/criticism impact marketing/branding efforts?
  4. How does negative response present opportunities for brands (if at all)?
  5. How do we determine the relationship between awareness, engagement and affinity?
  6. What is social media actually good for?
  7. How can social media/branding hurt a brand more than it helps?
  8. How do we tell when a campaign promotes discussion around a brand, rather than around the campaign itself? Are both kinds of conversation useful?
  9. How do we design campaigns that generate conversation about the intended subject, rather than about themselves?
  10. How can we create social objects and campaigns that do help your brand?
Level:
Intermediate
Category:
Advertising, Branding / Marketing / Publicity, Case Study, Social Networking, User Generated Content
Type:
Panel
Event:
Interactive 2010
nick parish
on 17/8/09
The answer to the central question is No, but I'd check this panel out to hear some horror stories.
on 3/9/09
Don't we really want to be moving past brand to relationship? Interesting discussion area
Ivan Askwith
on 4/9/09
For those still weighing the options, potential participants on the panel include Campfire partner Michael Monello, Adverlab's Ilya Vedrashko, Peppercom PR's Sam Ford, Universal McCann's Faris Yakob, BBDO's Chad Stoller, and others... and we're planning to open up the final panel line-up for nominations and voting by the entire world ahead of time, to make sure there's a great range of perspectives
on 4/9/09
I would most certainly come see this panel - Its a fantastic argument. Look at Chevy as a case study. I have a fantastic rebuttal to this question from Chris Anderson if you want it. sg@sarahgavigan.com
Ivan Askwith
on 4/9/09
Thanks Sarah! I'd love to hear more...
on 20/10/09
Good idea for a panel. Case studies ARE good. :)
on 22/10/09
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on 3/11/09
Sounds like a good topic
on 13/11/09
Terrific info in support of small enterprise. Great idea!
Developed for SXSW by Lindsey Simon