An All-Star Panel will share best practices for Social Communications for large companies. How do these major players maintain an authentic voice? What are best practices for monitoring what is being said? How do you address touchy subjects and maintain your credibility with an always on audience?
Questions Answered:
What are the best practices for monitoring social media comments about your company?
How does a large company respond to touchy subjects in social media?
What is the best way to achieve an authentic voice in social media?
How does a large company manage social media responses 24/7?
Who should own social media communications at a large company?
How do you handle corporate issues that are potential PR firestorms?
Where do you draw the line for personal social media activity for employees at large companies?
Can an agency play a role in authentic messaging on behalf of a company?
What are some examples of heading off incidents by being engaged in Social Media?
Are you monitoring and responding to video, blogs, images and other non-word social media?
Level:
Advanced
Category:
Blogging, Branding / Marketing / Publicity, Community / Online Community, Online Relationships, Social Networking