Turn on ye ole Javascript to add ratings in this low-budg app.

Link to this page
← All panel ideas
Title:

Dating Your Customers: Making Your Users Feel Special

Your vote:
Yes No
Organizer:
Thomas Knoll, Swordfish Corp
Description:
Do you put as much thought into your relationship with your customers, as you do to your dating life? Who makes the first move? How long until you call them back? Are you willing to pay for dinner? Should there even be a second date?
Questions
Answered:
  1. How well do we know our customers?
  2. How attentive are we to their needs?
  3. Are you opening the door?
  4. Do our 'profiles' truly represent our personality?
  5. Are you interested in a relationship or just 'closing the deal'?
  6. How long do you wait to call back?
  7. What about the 2nd and 3rd and 4th date?
  8. What do their friends think about us?
  9. Do you give as much as you take?
  10. Are you still dating even if you're "married"?
Level:
Intermediate
Category:
Community / Online Community, Online Relationships, Social Networking
Type:
Panel
Event:
Interactive 2010
Anjuan Simmons
on 21/8/09
I have always thought that customer service and marketing was similar to dating. It's good to see a panel idea that embraces this analogy.
Thomas Knoll
on 25/8/09
Confirmed Panelist include:
Amy Muller (@AmyGSFN) Chief Community Officer at GetSatisfaction.com ||
Laura Gluhanich (@lauraglu) Director of Support at Ning.com ||
John Yamasaki (@jyamasaki) Community Evangelist at Seesmic.com ||
Thomas Knoll
on 25/8/09
I am still waiting to hear back from another potential panelist. And, I would love to add someone from a brick-and-mortar business who is known for loving their customers, if anyone has a recommendation. http://bit.ly/pingtk
Gareth Edward
on 25/8/09
These guys with these views are the future of marketing, SEO and brand reputation. This is not one to miss.
Esteban Contreras
on 28/8/09
John Yamasaki = Cool
Otir (US)
on 28/8/09
That's a risqué analogy! Is there anything as post-dating relationships then? How long should the dating last before going to the next steps? which would be? :-)
Willo O'Brien
on 5/9/09
Fabulous. Voted!
Free Games
on 2/11/09
Great one! Thumbs up
blu ray ripper
on 13/11/09
So looking forward to this..
Humidifier Filters
on 14/11/09
Nice issue never thought about customer relation that much, the comparison with dating actually made me think deeper on this issue. This is easily one strong feature that the HR department in every company will closely monitor
Predictive Dialer
on 14/11/09
Honestly till now i didnt put as much thought into my relationship with my customers, as my dating life is. Usually in a dating we are the ones mostly who make the first move, the same can be done to our customers which in turn will benefit us very well , its your marketing strategy that will bring in more customers as well as keep your old ones stick to you itself
Link to this page
← All panel ideas
Developed for SXSW by Lindsey Simon