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Title:

Government 2.0: Measuring the Impact of Social Media

Your vote:
Yes No
Organizer:
Ari Herzog, Ari Herzog & Associates
Description:
It is a telling statistic when 43% of government agencies run metrics before implementing social media tools—predominantly because of outdated policies and technologies. This presentation will share the results of an online survey of worldwide government employees and tell you—in their words--how government really feels about social media adoption.
Questions
Answered:
  1. What enables and hinders government agencies from using social media?
  2. Which social networking tools are used by government agencies for the internet?
  3. Which social networking tools are used by government agencies for their intranet?
  4. How important are specific social networking tools (Facebook, Twitter, Flickr, iTunes, etc.) for a government agency's mission?
  5. Are government agencies establishing metrics before implementing social networking tools?
  6. Are government agencies concerned about privacy or security when implementing social networking tools?
  7. Are government agencies implementing web monitoring tools?
  8. How frequent are government employees reading and writing blog posts, wiki entries, and/or photo/video sharing websites?
  9. How do government managers feel about government standards (to use open source/commercial software, to talk to the press/constituents, etc.)?
  10. Is the CTO/CIO of a typical government agency actively involved in social media initiatives?
Level:
Intermediate
Category:
Accessibility / Web Standards, Case Study, Government and Technology, Social Networking
Type:
Solo
Event:
Interactive 2010
Len Kendall
on 17/8/09
I think this is a fascinating topic. Looking at how the Obama team lead an incredible campaign, and then essentially stopped, I'd like to see what types of sustainable methods could be used by gov't entities. Good luck and look forward to seeing this among the SXSW '10 schedule.
Joy Fulton
on 7/9/09
This is a no brainer. Its essential to know what metrics to use for new media / social networking / web 2.0 / gov 2.0 - because you can not manage what you can't measure. This panel, especially viewed with Bev Godwin's and Andrea Baker's would bring logic and order to the chaos surrounding this topic.
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