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Do Cool Kids Leave When the Suits Arrive?

Event Interactive 2010
Format Panel
Organizer John Biehler – johnbiehler.com
Description What happens when business models get in the way of being social online? How can the social web evolve and meet the needs of all users rather then the loudest? Join this important panel discussion on co-creating fun and valuable experiences with your users from a design, business and user perspective.
Questions
Answered
  1. What do users get in return for helping to build up a service?
  2. How do online sites stay enjoyable when the undesirables show up?
  3. How do end users deal with feature & service changes when they aren't early adopters?
  4. What is preventing more people from benefitting from these services?
  5. Can the social web evolve beyond the free model?
  6. How do business elements affect user experience and loyalty to the service?
  7. Does the average end user have a real voice in social web, or are the micro-celebrities driving social software/services without concern for others?
  8. What responsibilities does the end user have to the service they are using for free?
  9. Does the social web create real community?
  10. What happens when a service makes a business driven change that alienate users?
Level Beginner
Category Business / Entrepreneurial / Monetization, Community / Online Community, Online Relationships, Social Networking, User Experience
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