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Web Mail - Is There Room Left to Innovate?

Event Interactive 2010
Format Panel
Organizer Dan Lewis – Microsoft
Description Web mail has been around the block, and everybody’s got it. Its role may be narrowing to the place you manage online bills, shopping, travel, and photos with mom, with conversations migrating to social networks and IM, but companies are still pounding the digital pavement for new users. If web mail isn't going anywhere, where does it go from here?
Questions
Answered
  1. How big is the email category?
  2. what are the big changes which can happen
  3. What are the recent innovations
  4. How much impact will changes have
  5. WIll we see communication methods merging with social networks
  6. Are labs/bleeding edge methods working?
  7. Will enhancements be for mobile and clients as well?
Level Beginner
Category User Experience
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