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Gmail: Behind the Scenes

Event Interactive 2010
Format Panel
Organizer Braden Kowitz – Gmail (Google)
Description A conversation with Gmail team members. Hear from engineers, user experience, and product managers about how they work together, what they've learned over the years, and how they see online communication evolving.
Questions
Answered
  1. How do you do iterative development, with a large team, and millions of active users, without going crazy?
  2. Is it better to design for new users or for experts?
  3. When is it good to launch early and often? When is it better to wait?
  4. As your team grows, how do you keep communication easy?
  5. What is dogfood, and why does Gmail love it so much?
  6. How do you get a team to act like a startup, when you're inside a big company?
  7. What happens when researchers, designers, and managers can also code?
  8. How does Gmail decide to build new awesome feature X?
  9. How do you balance speed vs. features?
  10. How many colors did you test before picking that shade of blue?
Level Intermediate
Category Design Thinking, User Experience, Web Apps / Widgets
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