The launch of Twitter #CmtyChat has broadened the scope and understanding of Community Managers and how they play a role in and positively effect businesses online. The Twitter chat has also blossomed to a point where opportunities of growth and conversation have driven this chat onto other social platforms.
Questions Answered:
What does a community manager do?
How can community managers utilize social media platforms?
Do online conversations have to be on Twitter?
How did #CmtyChat get started and what is it about?
Where was #CmtyChat when we started it and where is it today?
How did #CmtyChat reveal opportunities to expand to other platforms?
Is there one platform that is best for community managers to use for online discussions?
How can a community focused role positively impact business in today's hyper-connected, online world?
How does the choice of tool (Twitter vs. FriendFeed vs. Facebook) impact the types of conversations, behaviors, culture of the group, etc.?
Where will the realm of community management and online conversations evolve in the coming years?