We design websites for users, but if we don’t also have a deep and thorough grasp of the content that will be served up to those users, we’re not going to be able to create optimal experiences for them. Learn how to do Content Research to augment your User Research.
Questions Answered:
What do we mean by “Content”?
Why is it important to understand the content?
What do we need to know about the content?
What techniques can we use to get this information?
What tools can make it easier?
How should this information be documented?
How much time should this take?
What kind of decisions does this influence?
When in the design process should this take place?