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Making Your Website Work For Baby-Boomers & Beyond

Event Interactive 2010
Format Solo
Organizer Shawn Lawton Henry W3C Web Accessibility Initiative (WAI)
Description Older users are increasingly important customers, as the population ages and older people use the Web more. This means more of your users have poor vision, mouse control, memory, and such. How well does your website work for older users? Get current best practices to meet older Web users' needs.
Questions
Answered
  1. What are some statistics to convince me and others that the population is aging and older users are an increasingly important user/customer base for my website?
  2. Where can I get more referenceable statistics?
  3. What abilities diminish as we age? What percentage of users in what age group have visual impairments, hearing impairments, physical impairments, and cognitive impairments?
  4. Specifically, how do these age-related impairments impact web use?
  5. What is the relationship between web design for older users and web design for people with disabilities ("accessibility")?
  6. What are some easy things I can do to make my website work better for older users?
  7. What are the most important things I need to do to make my website work for older users?
  8. Where is the research to back up these web design recommendations?
  9. What are some exemplar sites that do a good job of design for older users?
  10. How can I learn more about making my website work well for older users?
Level Beginner
Category Accessibility / Web Standards, Design Thinking, Interface Design, Social Issues, User Experience