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Title:

Innovating Bureaucracy: Getting Government To Share

Your vote:
Yes No
Organizer:
Andrea Baker, Navstar, Inc
Description:
A different type of Community Management session, we dive into how to change the most difficult of cultures within the Government. This dual presentation will dive deeper into how they did it when it comes to the digital divide of Government inside and outside of the firewall. The lessons learned from these case-studies can be applied to the corporate world as well.
Questions
Answered:
  1. How did we start the community and management of the community?
  2. How did we convince management? Participants?
  3. How can I capture workflow?
  4. How can managers see productivity?
  5. How do I pick the right tools for the job?
  6. When can I expect results?
  7. What do I do if it fails?
  8. When do you make a push for the next big thing?
  9. Who should be my organization's champion?
  10. When should I start?
Level:
Intermediate
Category:
Case Study, Community / Online Community, Digital Divide, Government and Technology, Social Networking
Type:
Dual
Event:
Interactive 2010
Steven Mandzik
on 17/8/09
Andrea is an expert in community management and has tons of experience doing it. I bet this would be perfect for the interactive since so few folks have done community management in Web 2.0 and inside of government.
Amy S
on 17/8/09
Andrea is a community manager who has years of Enterprise community management experience and can provide the the types of lessons learned companies pay $$$s to know and understand. She's one of the best.
Andrea Baker
on 17/8/09
Thank you Amy and Steve, two testimonials from customers and colleagues who would call me out on my crap if needed.

I am a transparent and no-nonsense speaker. I don't believe in PowerPoint, I believe in talking from the app, the site or the process. As you can see I presented this panel as a dual talk with possibly a customer or another Community Manager (Steve Ressler from @GovLoop). It could be extended as a full panel if organizers want to merge thoughts. I also purposed this to speak at a more advanced level. From the 2009 attendance, I felt there were a lacking of real deep dives and hands on in the weeds talk. For such a large audience that SxSW draws, it is a perfectly reasonable setting to conduct this discussion.

As a Community Manager and Project Manager for the Federal Government for the past 15 years, my experience is not just with the Intelligence Community, but with the DoD and NOAA. I will draw on this experience to lead in a robust Q & A session within the time spent as well.

Want to know more about me and my experience:
http://andrearbaker.com
http://twitter.com/immunity
Andrea Baker
on 18/8/09
By the way an alternative title, "Nerdherding for Fun and Profit, The Extended Version" - I thought of this title after I had submitted my proposal and I am doing a shortened version at Defrag this November 2009 on my own. As a dual or panel, you will get more than one perspective.
Anjuan Simmons
on 20/8/09
Interesting. I voted for you. I have a similar idea in the form of a panel (http://bit.ly/Anjuan2). If I'm selected, I'll reach out to you as a panel member.
Andrea Baker
on 21/8/09
Thank you Anjuan, as I have mentioned to you and others, this is very much also an Enterprise 2.0 talk and I believe if it needs to be merged with other talks for the sake of bringing enterprise 2.0 to a focus, we can do that.
Shashi Bellamkonda
on 28/8/09
Curiosity of the Government using community is great and conversations with Andrea established her knowledge and has been ding this for over 15 years ( wow ! ou never would have guessed) I plan to attend
Andrew McAfee
on 1/9/09
Andrea has been on the front lines of evangelism and community management within the government as long as anyone. And she's the best at it. Please give her a forum at SXSWi to share what she knows; we'll all be better off for it.
Leslie Poston
on 2/9/09
Andrea knows her stuff. This will be a great session!
Faith Dow
on 4/9/09
Ok this is definitely something I'd be getting up to speed about.

Since voting has been extended to Monday please stop by my page:

Black Female Bloggers & the Future of Media and ***VOTE****

http://panelpicker.sxsw.com/ideas/view/3198

Thanks!
Joy Fulton
on 7/9/09
Andrea is a compelling speaker - and blogger. She has an avid following on twitter, facebook and govloop.com that would attend any session she leads. I think that just covering a few of the topics listed above would be great, and combined with Ari Herzog's panel government attendees would have some real food for thought on how to not only use but measure web 2.0 / gov 2.0 tools.
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