Whether you're preparing a presentation, designing software, or writing a pitch, you must understand your audience in order to create a compelling experience for them. This presentation covers the basics of audience analysis, including personas, ethnographic research, task matrices, and other elements from the technical communication and usability toolkits.
Questions Answered:
What's Audience Analysis?
Who else is using this technique?
Why should I care about that much detail?
How will this help me create software (or marketing materials or presentation or documentation)?
What's a task matrix?
What's ethnographic research?
What are personas?
How does accessibilty and usability fit into all this?
Now that I've done the analysis, what next?
Where can I find out more?
Level:
Intermediate
Category:
Design Thinking, Interface Design, User Experience, Writing / Technical Writing