Web user experience is virtually synonymous with design. But there are plenty of other factors that will make or break the user experience of your web-based product, service, or publication. This presentation introduces holistic user experience design and proposes a number of ways to improve the user experience... without design.
Questions Answered:
What is user experience?
What's the relationship between user experience and branding?
How can I create good user experiences?
What are the factors that contribute to user experience?
What should I keep in mind when I launch a new web site or web app?
How can non-designers create good user experiences?
How can I understand my users' needs and frustrations?
Level:
Intermediate
Category:
Branding / Marketing / Publicity, Interface Design, Online Relationships, Social Networking, User Experience