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Title:

Top Ten Lessons Learned in E-Commerce

Your vote:
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Organizer:
Tony Hsieh , Zappos.com
Description:
The focus is the top ten lessons Tony learned in e-commerce. Tony can discuss Zappos.com's gross merchandise sales and how he grew those sales from 1.6 million in 2000 to over 800 million projected in 2007. Tony believes the e-commerce business is built on repeat customers and he will show the audience how to get and keep customers in ten easy lessons.
Questions
Answered:
Level:
Beginner
Category:
Business, Philosophical
Type:
Solo
Event:
SXSW Interactive 2008
Jeff Beckham
on 22/8/07
Tony was a huge hit at SXSW07 as he shared how Zappos.com goes to great lengths in customer service. This should be another good session.
Thor Muller
on 24/8/07
I was on a panel with Tony last year, "Customer Service is the New Marketing," and Tony mesmerized the audience with his deep wisdom and stories. This is a can't miss presentation.
siddhartha tripathi
on 10/9/07
Tony, definitely a force to reckon with in E-commerce, kudos to you.
I would like to request your contact details, I would like to share our experience in helping Portal and online retailer make best of their competency( sell product online), while we manage the technology part of portal( customization, maintenance, development, web2.0 and other stuff).
Thank you so much
Siddhartha
Blu-ray Video Converter
on 21/11/09
What's in the world?
sünger bob oyunları
on 30/11/09
would like to share our experience in helping Portal and online retailer make best of their competency
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