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Top Ten Lessons Learned in E-Commerce

Event SXSW Interactive 2008
Format Solo
Organizer Tony Hsieh Zappos.com
Description The focus is the top ten lessons Tony learned in e-commerce. Tony can discuss Zappos.com's gross merchandise sales and how he grew those sales from 1.6 million in 2000 to over 800 million projected in 2007. Tony believes the e-commerce business is built on repeat customers and he will show the audience how to get and keep customers in ten easy lessons.
Level Beginner
Category Business, Philosophical