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Realtime Social Discovery - Using People to Find Content

Event Interactive 2010
Format Dual
Organizer Simon Cross BBC
Description Looking at the UK as a case study - we see how to use 'socialness' to help your users find and share your content. Instead of using tags, genres or other slices, instead allow users to interact with your content, let users form relationships (the social graph) and then see their friend’s interactions with your site. This is social discovery, and lets your users uncover content for other users to consume.
Questions
Answered
  1. How can we help users find new content they didn't know was there?
  2. How do you recommend content to a user based on the activity of their friends?
  3. Why does social discovery beat social networking for content-based organisations?
  4. How do you introduce ‘socialness’ without scaring your users?
  5. How can you determine what your user's interactions are, and how can you capture them?
  6. Where do you start if you want to implement socialness for your site?
  7. How do you answer the questions "Show me what my friends have read/watched/listened to that I haven't
  8. What technology choices do you have to implement these kinds of features?
  9. What are the risks involved?
  10. How does all of this change the experience for your users?
Level Intermediate
Category Collaborative Filtering, Community / Online Community, Content, Content Management, Social Networking