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Title:

Wikis are Wonderful - or Are They?

Your vote:
Yes No
Organizer:
Alan Porter, 4Js Group LLC
Description:
Corporate wikis are not wikipedia, but are they of any use? The adoption of wiki technology in companies and organizations of all sizes is growing fast; but is it hype, or are there real benefits? The panel will discuss the use of wikis, when they work, and when they don’t.
Questions
Answered:
  1. So what exactly is a Wiki?
  2. Where would I use a WIki?
  3. What type of Wiki should I implment?
  4. Why isn't a corporate wiki like Wikipedia?
  5. How do I get people to contribute to a Wiki?
  6. How do I manage the wiki content?
  7. How do I author content in a wiki?
  8. How can I use a wiki for project collaboration?
  9. How can I publish to a wiki?
  10. Can a wiki really replace email?
Level:
Beginner
Category:
Community / Online Community, Content, User Generated Content, Writing / Technical Writing
Type:
Panel
Event:
Interactive 2010
Will Chen
on 17/8/09
Getting people to contribute is one of the biggest hurdles. Love to learn your strategies for increasing participation.
Stewart Mader
on 21/8/09
Alan,
Excellent topic. We need more discussion on how to properly use a wiki in an organization. Too many people try to copy the Wikipedia model, and what works on the open web isn't necessarily going to work in an organization.

Take viewing and editing restrictions, for instance. On Wikipedia, the main goal is to get people to contribute, so the barrier need to be as low as possible, thus very few restrictions. The tradeoff is dealing with trolls spammers, and vandal. In an organization, viewing and editing restrictions are an essential tool, because some information needs to be restricted from viewing (confidential project information, personnel-related infomation, etc.) and some needs to be restricted from editing (the employee handbook, for example. Having these restrictions as option makes the wiki a viable tool for organizations.

I'd love to see this panel picked for SXSW 2010.
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Developed for SXSW by Lindsey Simon