What gives people confidence on the web? Bringing together experts in social capital and online trust, we help you build the company your users can love and call their own.
Questions Answered:
Why do we trust people online?
What makes us trust companies?
What are signals of trust that we send out as individuals and companies?
What happens when we have confidence in the wrong things?
What are the consequences of misplaced trust?
Why trust can be easier to develop on the web than off.
What is social capital?
What is status quo bias?
What is social proof?
What makes a user embrace and want to spread your message?
Level:
Intermediate
Category:
Branding / Marketing / Publicity, Community / Online Community, Online Relationships, Social Networking