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Building and Maintaining Strong Communities Online

Event SXSW Interactive 2009
Format panel
Organizer Ken Fisher – Ars Technica
Description Many start blogs and social networking sites, but few build vibrant, self-sustaining communities. This panel explores some of the most successful ventures that grew independently and continue to grow today. Lessons learned, plans for the future will be discussed along with some best practices for those who seek to develop true communities.
Questions
Answered
  1. How do you attract these people in the first place?
  2. How to make your community recruit more community?
  3. How to stave off chaos and ideas for keeping your community from going stale?
  4. How can I encourage consistent and effective moderation of my community?
  5. How to keep your community members coming back 10 years after they sign up
  6. What makes them leave? Also, how to deal with trolls.
  7. How do I keep my community on topic? Hint: its giving them somewhere to be off-topic
  8. How do I bring new life blood into my community: getting lurkers to become grizzled veterans
  9. How can I bring my online community into the real world? Encouraging meetups and get togethers.
  10. How can I utilize my community to promote my brand and product, turning readers into evangelists?
Panelists Drew Curtis (Fark), Ken Fisher, moderator (arstechnica.com), Alexis Ohanian (Reddit)
Level Intermediate
Category Community / Social Networks
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