Love Your Customers, They Love You Back |
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| Event | SXSW Interactive 2009 |
| Format | Panel |
| Organizer | Brian Solis – FutureWorks |
| Description | Relationships are the new currency in social media. They need cultivation and value from both sides in order to grow into something of value and longevity. Explore engagement as the only way to earn customer respect, business, loyalty, and referrals as we do what matters to earn their friendship. |
| Questions Answered |
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| Level | Advanced |
| Category | Community / Social Networks |