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From Flickr and Beyond – Lessons in Community Management
- Your vote:
- Yes No
- Organizer:
- Description:
- Companies across industries are developing and fostering online communities, recognizing the benefits of connecting with customers on the Web. Unfortunately, not all communities thrive to become a successful vehicle for businesses. Leaders of top online communities from Flickr to Facebook will discuss top best practices for managing online communities.
- Questions
Answered: -
- Why are online communities important? How has it helped your business?
- What are the top best practices to keep in mind when developing and fostering an online community?
- In today’s environment, what are the common challenges that community managers likely face? What’s the best approach in handling these circumstances?
- What beyond individual technologies do community managers need to know when facilitating constructive communication with members?
- After you’ve built a successful community, where do you go from there?
- What challenges do managers face as a community expands internationally and how can these issues best be addressed?
- As your community continues to grow, how do you manage the scale and maintain the “community feel”?
- How can feedback from your communities drive your organization's strategy?
- Have community efforts helped your business and/or the growth of your service?
- What 1 piece of advice would you give to someone starting their own community?
- Panelists:
- Level:
- Intermediate
- Category:
- Community / Social Networks
- Type:
- Panel
- Event:
- SXSW Interactive 2009
Developed for SXSW by Lindsey Simon